
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the product as shown. Please note that slight variations in color may occur due to natural dye processes and different screen display settings. These minor variations are considered normal and do not constitute a product defect.
Your sales receipt is automatically sent to the email address provided during checkout. Please check your email inbox (including spam folder) for a message from us containing your purchase confirmation and receipt.
To initiate a return, please contact our customer service team. Our representatives will guide you through our return process and provide you with all necessary instructions. Please note that returns must be initiated within 14 days of receipt and meet our return policy conditions.
Yes, we regularly restock our inventory. For items marked as ‘out of stock,’ you can use the ‘Notify Me’ (where available) feature to receive an email alert when the product becomes available. However, restock timing may vary based on supplier availability.
We offer worldwide shipping to most countries. During checkout, you’ll see all available shipping options and any applicable restrictions for your specific location. Any shipping limitations or restrictions for certain products or destinations will be clearly indicated before order completion.
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