Thank you for shopping at PhotoDroneGuy.com. Here is all the information regarding our shipping and delivery processes.

Order Processing Time

  • All orders are processed and prepared for dispatch within 2 business days (Monday – Friday) following order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • As our apparel and accessories are crafted with custom embroidery and high-definition printing, each item undergoes quality inspection prior to packaging.

Delivery Times & Shipping Estimates

Once dispatched from our fulfillment center, estimated transit times are as follows:

  • European Union (EU): 7 – 14 business days
  • United Kingdom: 7 – 14 business days
  • United States & Canada: 8 – 15 business days
  • Rest of the World: 10 – 20 business days

Note: Delivery times may vary slightly during peak holiday seasons or due to local postal service delays.

Tracking Your Order

  • Once your package has shipped, you will automatically receive an email confirmation containing your tracking number and tracking portal link.
  • Please allow 24–48 hours for the carrier to update tracking scans in the system

Delivery & Signature Terms

  • Courier delivery does not typically require a physical signature.
  • Carriers may leave the parcel in a secure mailbox, parcel locker, or a designated safe place at your delivery address.
  • PhotoDroneGuy is not liable for packages marked as “Delivered” by the carrier that are subsequently lost or stolen from an unsecured premises.

Accurate Delivery Address (Customer Responsibility)

  • Customers are solely responsible for providing complete, accurate, and valid delivery details at checkout (including building number, apartment/suite number, postal code, and contact phone number).
  • We cannot modify the delivery destination once an order has been handed to the carrier.
  • If a package is returned to sender or fails delivery due to an incorrect or incomplete address provided by the customer, reshipment costs will be the responsibility of the customer.

Customs, Taxes & Import Duties

  • Orders shipped within the European Union are inclusive of applicable VAT and incur no extra customs duties.
  • For orders shipped outside the EU, any import taxes, customs duties, or handling fees assessed by the destination country are the sole responsibility of the recipient.

Damaged or Lost Shipments

If tracking shows no movement for more than 14 business days past the expected delivery window, or if your package arrives damaged, please reach out to us at with your order number.